0800 211 8642 | Talk...Listen...Resolve. info@equitalkmediation.co.uk

PRIVACY & COOKIES

Our Privacy & Cookie Policy explains how we collect, use and disclose information you may provide
to Equitalk Mediation Ltd. via use of our website. Whenever you visit this site, you consent to the collection,
use and disclosure of that information in accordance with this Privacy & Cookie Policy.

This privacy statement only covers our website at www.equitalkmediation.co.uk and subsequent sub-sites of that domain.
Other websites linked to or from our website are not covered by this privacy policy.

HOW WE COLLECT YOUR INFORMATION

During the course of your visit to our website there are a number of ways information about you may be collected. An obvious example would be if you completed an online form requesting further information about our services.

Information can also be collected with the use of Information gathering technologies such as cookies and log files. These both help us identify what areas of the site you have visited and how you got there. This information can help us to improve the content and structure of the site.

We use a number of different cookies on our site. The following tables list the cookies that we use, and what we use them for. You can find out more about cookies at http://www.aboutcookies.org

1. Session cookies

We use session cookies to ensure that you are recognised when you move from page to page within the site and that any information you have entered is remembered.

More information on session cookies and what they are used for at http://www.allaboutcookies.org/cookies/session-cookies-used-for.html

Cookie name: PHP_SessionID

Cookie purpose: This cookie is a standard PHP cookie and allows our web servers to uniquely identify a user and to respond to your actions whilst you are browsing the website. This cookie contains no information other than a unique ID.

2. Third Party Cookies

Equitalk Mediation uses suppliers who also set cookies on the equitalkmediation.co.uk website on its behalf in order to deliver the services that they are providing.

Cookie name: Google Analytics: __utma, __utmb, __utmz, __utmc, __utmv

Cookie purpose: These cookies are set by the Google Analytics Software. Equitalk Mediation use Google Analytics to track and analyse visitor information such as browser usage, new visitor numbers and response to marketing activity which helps us to improve the both our marketing activity and the website. For more information on these cookies seehttp://code.google.com/apis/analytics/docs/concepts/gaConceptsCookies.html.

The data stored by these cookies is anonymous and can be seen only by the relevant teams at Equitalk Mediation and Google. You can find out more about Google’s position on privacy as regards its analytics service at http://www.google.co.uk/intl/en/analytics/privacyoverview.html

HOW TO CONTROL COOKIES

Most browsers are set to automatically accept cookies. If you do not wish your progress through the site to be tracked then all recent versions of popular web browser have the option to not accept cookies. This will not affect your access to the majority of information available on our website. We have identified the PHP-SessionID cookie as the only one strictly necessary for the correct working of this site.

If you do not wish your progress through the site to be tracked then your web browser should have the option to not accept cookies. This will not affect your access to the majority of information available on our website.

HOW WE USE YOUR INFORMATION

The information we collect using cookies is anonymous. Information from the cookies is used to gauge page popularity, analyse traffic patterns on our site and guide development of other improvements to our website. We may use your information for internal marketing, to personalise your experience on our website and to send you information about services we think you’d like to hear about.

Equitalk Mediation does not require that you accept cookies, however, some functionality on our website may be disabled if you decline to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it.

Equitalk Mediation never gives away information about our users. If you choose to email us and provide personally identifiable information about yourself, Equitalk Mediation will use this information only to respond to your enquiry. Equitalk Mediation will not sell, rent or otherwise disclose that information to third parties unless such disclosure is necessary for the purposes set forth in this Policy, by law or a policy or notice contained or associated with a specific Equitalk Mediation product or service.

HOW WE PROTECT YOUR INFORMATION

We take all reasonable steps to protect your personal information from loss, misuse, and unauthorised access, disclosure, destruction or alteration. We use a number of technologies including firewall and antivirus software to protect your data. Where you are required to use passwords to access areas of this site, then you also have a responsibility to take reasonable steps to protect them.

ACCESS TO AND CORRECTION OF YOUR INFORMATION

We do take all reasonable steps to update or correct any personally identifiable information that has been submitted via this website.

As covered under the Data Protection Act you have a right to request a copy of your personal information held by Equitalk Mediation and to have any inaccuracies amended. Please address requests to:

Equitalk Mediation Ltd.
Middlesex House
Rutherford Close
Stevenage
Hertfordshire
SG1 2EF

CHANGES TO THIS PRIVACY POLICY

Equitalk Mediation may change this policy from time to time. If there are any major changes in the way we use your personal information we will make that information available by posting a notice on this site.